Before Contacting Support
Make sure you've read Troubleshooting, and that Hezkore TV isn't in maintenance mode by checking Server Status.
Telegram Support
You can find our Hezkore TV Support group on Telegram: Hezkore TV - Support.
Just click the 3 dots in the corner and then "Create topic".
Plex Report Issue...
You can report issues directly in Plex via the "Report issue..." button, however, this will only reach one person.
This means that support will be extremely slow, and might go unnoticed.
Use the Telegram Support group first and foremost!